Reference

Your Agreement With ide77 Starts Here

These terms and conditions form the binding agreement between you and ide77 whenever you open an account, make a deposit via DANA, OVO, GoPay or QRIS, or access…

Applies to all account holdersCovers DANA, OVO, GoPay & QRIS transactionsJurisdiction-dependent accessUpdated when policy changes occurIndonesian law context applies

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What These Terms Cover and Who They Apply To

ide77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply to every account registered on ide77 and govern how you interact with our platform — from the moment you complete registration through every transaction you make. Access to certain features and game categories, including Andar Bahar, Rocket Crash and Mega Fishing rooms, depends

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on local law. Deposits processed through DANA, OVO, GoPay or QRIS are subject to the transaction rules outlined in Section 4 of this agreement. We reserve the right to update these terms; when we do, we notify you via the email address linked to your account,
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and the revised version takes effect seven days after that notification is sent. Continuing to use your account after that window closes constitutes acceptance of the updated terms. If you have questions about any clause, our support team is available around the clock to clarify before
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you proceed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in this agreement is unclear, or you believe a term has been applied incorrectly to your account, reach out through the channels below. Our team handles terms-related queries around the clock, seven days a week, and we aim to respond to written disputes within 24 hours of receipt. For matters involving transactions via DANA, OVO, GoPay or QRIS, have your transaction reference number ready so we can locate the record immediately.

Team online

Live Chat

Available 24 hours a day, seven days a week directly from your account dashboard. Use this for immediate clarification on any clause or to flag a potential terms discrepancy on your account.

Email Support

Send written disputes or formal terms enquiries to our support address. We acknowledge all emails within two hours and aim to resolve terms-related issues fully within 24 hours of first contact.

Help Centre

Our Help Centre contains the full text of every current clause, plus a terms-change log showing what was updated and when. Access it from the footer of any page on ide77.

ACCOUNT & DATA STANDARDS

How ide77 Handles Your Account Under These Terms

Our obligations to you under these terms go beyond simply stating the rules. We keep your account data secure, retain transaction records for a defined period, and give you clear paths to…

Data Retention

Account data and transaction records — including all DANA, OVO, GoPay and QRIS deposit histories — are retained for a minimum of five years in line with our internal compliance schedule and applicable local requirements.

Account Security

Your account is protected by two-factor authentication, which you can activate from the Security tab in your profile. Any login from an unrecognised device triggers an automatic verification prompt before access is granted.

Cookie Policy

We use session and preference cookies to keep you logged in and to remember your lobby settings. You can review and adjust cookie permissions at any time through the Privacy Settings link in your account footer.

Requesting Changes

To update personal details tied to your account — such as your registered email or linked payment method — submit a change request through Live Chat. We verify your identity before making any modification to keep your account protected.

Terms Dispute Process

If you believe a clause has been misapplied, raise a formal dispute via email with the relevant account reference. We review every dispute independently and provide a written outcome within five business days of receiving your submission.

Third-Party Providers

Games from studios such as those behind Andar Bahar and Super Bingo are delivered by third-party providers. Their individual game rules sit alongside our platform terms; both sets apply when you engage with that content.

Your Questions About Our Terms, Answered

The questions below are the ones we receive most often about how our terms work in practice. If your question is not here, our 24-hour Live Chat team can point you to the exact clause that applies. For players in Yogyakarta and across Indonesia, these answers reflect the current version of our agreement and are updated whenever our terms are revised.

These terms take effect the moment you complete account registration on ide77. By finishing that process, you confirm you have read and agreed to every clause currently in force, including the sections covering payments and account conduct.

We notify you by email at least seven days before any revised terms take effect. If you continue to use your account after that period closes, the updated terms apply automatically. You can always access the current version from our Help Centre.

Yes. All transactions — whether made via DANA, OVO, GoPay or QRIS — are governed by these terms, specifically Section 4. Each method must be registered in your own name; third-party payment accounts are not permitted under this agreement.

Access to specific game categories such as Rocket Crash or Andar Bahar depends on local law. Your account dashboard will show you which categories are available in your region once you are logged in and your location is confirmed.

Submit a written dispute via our support email, including your account reference number and the clause in question. We review every submission independently and send a written outcome within five business days of receiving your dispute.

We retain account data and all transaction records — including those from DANA, OVO, GoPay and QRIS — for a minimum of five years. You can request a summary of your own transaction history at any time through Live Chat or email support.

Account closure requests must be submitted in writing via email or Live Chat. We process closure requests within 48 hours, confirm any outstanding balance is resolved first, and send written confirmation once your account has been deactivated.

Your Agreement With ide77 Starts Here

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

How ide77 Handles Your Account Under These Terms

Data Retention

Account Security

Cookie Policy

Requesting Changes

Terms Dispute Process

Third-Party Providers

Your Questions About Our Terms, Answered

01 When do these terms and conditions take effect for my account?

02 What happens if ide77 updates the terms and conditions?

03 Do these terms apply to all payment methods including DANA and GoPay?

04 Can I access all game categories under these terms?

05 How do I formally dispute a clause I believe was applied incorrectly?

06 How long does ide77 retain my account and transaction data?

07 What should I do if I want to close my account under these terms?

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